okperya Privacy
Policy

This Privacy Policy ("Policy") describes how okperya ("we," "us," or "our") collects, processes, stores, shares, and protects personal information relating to users ("you" or "your") of the okperya website and platform, including all associated services, features, and communications (collectively, the "okperya Platform").

okperya operates as the data controller for personal information collected through the platform. We take our responsibilities under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and other applicable data protection frameworks seriously. This Policy is designed to give you clear, honest information about your privacy when you use okperya — not legal language engineered to obscure how your data is actually handled.

This Policy applies to all users who visit, register on , or otherwise interact with the okperya Platform, including players based in Metro Manila, Cebu, Davao, Quezon City, Makati, and across the Philippines. It covers data collected online through the website, as well as data collected through customer support interactions.

okperya is a Philippines-focused online casino and sports betting platform. As the operator of the okperya Platform, okperya acts as the personal information controller with respect to the data you provide when registering, playing, or communicating with us. For purposes of the Philippine Data Privacy Act, okperya determines the purposes and means of processing your personal information.

Where okperya engages third-party service providers to process data on its behalf — such as payment processors, game suppliers, or KYC verification partners — those parties act as personal information processors and are bound by data processing agreements consistent with applicable law.

Our designated Data Protection Officer (DPO) can be contacted via our support email for any privacy-related queries or complaints. You may also submit a formal data subject request through the same channel.

okperya collects the following categories of personal information in connection with your use of the platform:

• Full legal name
• Date of birth (for age verification — minimum 21 years required under PAGCOR regulations)
• Nationality and country of residence
• Email address and mobile number
• Residential address
• Government-issued ID details (e.g., Philippine passport number, UMID, SSS ID, or driver's license number)

• Payment method details (e.g., GCash account number, Maya wallet ID, BPI or BDO account details, UnionBank information)
• Transaction history, including deposits, withdrawals, bonuses, and wager amounts
• Source of funds documentation (where required by AML compliance procedures)

• Username and account credentials (passwords are stored in hashed form and are never accessible in plain text)
• Login history, session duration, and access timestamps
• Game history, bet amounts, outcomes, and bonus usage
• Responsible gaming settings and self-exclusion status
• Customer support interactions, including chat logs and email correspondence

• IP address and approximate geolocation
• Device type, operating system, and browser version
• Cookie identifiers and session tokens
• Referring URL and on-site navigation patterns

okperya collects personal information through the following means:

okperya processes your personal information for the following purposes:

• Account creation and management: To register your account, verify your identity, and maintain your player profile on the okperya Platform.
• Age and eligibility verification: To confirm that you meet the mandatory 21+ age requirement and are not located in a restricted jurisdiction.
• Payment processing: To facilitate deposits and withdrawals via your selected payment method, and to maintain accurate transaction records.
• Gaming services: To provide access to slots, live games, fishing games, bingo, e-sports betting, and all other okperya Platform features.
• Regulatory compliance: To fulfil obligations under PAGCOR regulations, anti-money laundering (AML) laws, KYC requirements, and the Philippine Data Privacy Act.
• Fraud and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, money laundering, and other illegal conduct.
• Responsible gaming: To monitor gaming behaviour, apply player-requested limits, and identify players who may be at risk of problem gambling.
• Customer support: To respond to your queries, complaints, and requests in a timely and effective manner.
• Marketing communications: To send you promotions, bonus offers, and platform updates where you have provided consent or where we have a legitimate interest — and you can opt out at any time.
• Platform improvement: To analyse usage patterns, conduct internal research, and improve the okperya Platform experience for all Filipino players.

Under the Philippine Data Privacy Act of 2012, okperya processes your personal information on the following legal bases:

• Consent: Where you have given explicit, informed consent — for example, when opting into marketing communications or providing sensitive personal information for KYC verification.
• Contractual necessity: Where processing is necessary to perform the contract between you and okperya — for example, processing deposits and withdrawals, providing access to games, and managing your account.
• Legal obligation: Where processing is required to comply with applicable laws and regulations, including PAGCOR licensing conditions, AML obligations, and tax reporting requirements.
• Legitimate interests: Where okperya has a legitimate interest in processing your data that is not overridden by your rights — for example, fraud prevention, platform security, and internal analytics.

Where processing is based on consent, you have the right to withdraw that consent at any time by contacting okperya support. Withdrawal of consent does not affect the lawfulness of processing that occurred before the withdrawal.

okperya does not sell your personal information to third parties. We share your data only in the following circumstances, and only to the extent necessary for the stated purpose:

• Payment processors: GCash, Maya, BPI, BDO, UnionBank, 7-Eleven, Coins.ph, and USDT TRC20 providers receive transaction data necessary to process your deposits and withdrawals.
• Identity verification providers: KYC and AML compliance partners receive identity documents and biometric data where required for regulatory verification.
• Game suppliers: Third-party game providers (including JILI and other licensed suppliers) may receive anonymised session data necessary to deliver their games within the okperya Platform.
• Regulatory authorities: PAGCOR and other applicable Philippine government agencies may receive data as required by law, court order, or regulatory direction.
• Law enforcement: Where required to comply with a legal obligation, prevent crime, or protect the rights and safety of okperya, its staff, or other players.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity subject to equivalent privacy protections.

okperya uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. Cookies are small text files placed on your device when you visit the okperya Platform.

You can manage or disable non-essential cookies through your browser settings. Note that disabling strictly necessary cookies may affect your ability to log in or use certain okperya Platform features.

okperya retains your personal information for as long as is necessary to fulfil the purposes set out in this Policy, or as required by applicable law — whichever is longer. The following general retention periods apply:

• Active account data: Retained for the full duration of your okperya account, plus a minimum of five (5) years after account closure, as required by PAGCOR and AML regulations.
• Transaction and financial records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with Philippine tax and AML recordkeeping requirements.
• KYC and identity documents: Retained for the period required by applicable regulatory obligations, typically five (5) years after account closure or the last transaction.
• Customer support records: Retained for two (2) years from the date of the last interaction, unless a longer period is required for dispute resolution or legal proceedings.
• Marketing consent records: Retained until you withdraw consent or for three (3) years from the date of last contact, whichever is earlier.

When personal information is no longer required and no legal obligation requires its continued retention, okperya will securely delete or anonymise the data.

okperya implements a range of technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and the okperya Platform
• Hashed password storage — your password is never stored or accessible in plain text
• Two-factor authentication (2FA) available on all okperya accounts for enhanced login security
• Access controls limiting internal access to personal data on a strict need-to-know basis
• Regular security audits and penetration testing of the okperya Platform infrastructure
• Fraud monitoring systems operating continuously to detect suspicious activity in real time

While okperya takes all reasonable steps to protect your data, no digital platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying okperya support immediately if you suspect any unauthorized access to your account.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal information held by okperya. To exercise any of these rights, contact okperya support at [email protected] with a clear description of your request. We will respond within the timeframe required by applicable law.

If you have reason to believe that a minor has registered on the okperya Platform using false information, please contact our support team at [email protected] immediately so we can investigate and take appropriate action.

Some of okperya's service providers and game suppliers may be located outside the Philippines. Where personal information is transferred to a recipient in another country, okperya ensures that appropriate safeguards are in place in accordance with the Philippine Data Privacy Act and the regulations of the National Privacy Commission (NPC). These safeguards may include data processing agreements, standard contractual clauses, or the recipient country's adequacy status as recognized by the NPC.

okperya will not transfer your personal information internationally unless such transfer is necessary for the provision of the okperya Platform services or required by applicable law, and appropriate protections are in place to preserve the security and integrity of your data.

okperya may update this Privacy Policy from time to time to reflect changes in our practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page will reflect the date of the most recent revision. Where changes are material — for example, where we introduce a new category of data processing or a new type of third-party sharing — we will provide reasonable advance notice through the okperya Platform or via your registered contact details.

Your continued use of the okperya Platform after the effective date of any revision constitutes your acceptance of the updated Policy. If you do not agree with the revised Policy, you should cease using the platform and may request account closure by contacting okperya support.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way okperya handles your personal information, please contact our Data Protection Officer and support team. We are available 24 hours a day, 7 days a week, in English and Filipino.

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.